Partners work together during COVID-19 lockdown to help victims of domestic abuse through live Q&A event

1st May 2020

Domestic abuse victims and survivors or those who know someone who is a victim of abuse will have the opportunity to speak with key service providers from across the police, children’s services, adult safeguarding, charity and health sectors in a live Q&A event being launched on Wednesday 6 May 2020.

Norfolk Police, working in partnership with the Office of the Police and Crime Commissioner for Norfolk (OPCCN), Children’s Social Care and Children’s Services, the Norfolk Safeguarding Adults Board, Adult housing, domestic abuse charity Leeway and NHS services are taking part in the event – enabling the public to ask questions about domestic abuse and services for victims and survivors in Norfolk.

The public are able to send us questions in advance of the event via this link www.norfolk.police.uk/liveqa, but please note they will not be answered until the day so in an emergency you should still call 999 or report a crime to police on 101. The same link can be used to join the live web Q&A from 3pm on the day. Representatives from across the partnership will be able to offer expert answers and helpful advice, including signposting to available services. We will look at using the live Q&A facility to engage in other key areas following the outcome of this event.

The Q&A is being held during a challenging time when we know those who are vulnerable can be more at risk and we want to reassure victims and survivors that they are not alone. Many people are more likely to be online and we want to ensure people know that they do not need to suffer in silence.

Detective Inspector Alix Wright said: “We know people will be feeling particularly vulnerable at home during lockdown. For some, home can be more like a prison where they are more at risk from abuse.

“We would like to reassure victims and survivors that the police are still here and will deal with any incidents robustly, you are not alone. We are hoping to reach people who may be more likely to be at home with access online or perhaps neighbours, family or friends who are worried about somebody.

“Working alongside partners means we can help answer questions and signpost services people may not be aware of who are still available to help people irrespective of coronavirus.”
Norfolk’s Police and Crime Commissioner (PCC) Lorne Green who earlier this month held a virtual meeting with specialist domestic abuse and sexual violence providers in Norfolk in a bid to offer continued reassurance and support, said: “We are all committed to doing everything we can to help our communities during such difficult days.
“It is vital we therefore use all the tools we have at hand – including interactive social media platforms – to spread the message far and wide that domestic abuse services remain open and operational in our county.
“My office has been, and continues to work tirelessly to ensure support is in place to help those in most need in Norfolk. This on-line session is another valuable service for people to gain advice and information about domestic abuse support whether for themselves or a loved one they are concerned about.
“I want those individuals who need help and support to know they have not been forgotten, help is available and we are here to support you.”
If you need to speak to someone about domestic abuse then please call 999 in an emergency or to make a report to police, call 101.

If you can’t speak or make a sound, Silent Solution allows you to call 999 followed by pressing 55 when promoted and it will be transferred to police who will know it’s an emergency call.

Please see our website for more information and help numbers for organisations and charities that can help with tailored support: https://www.norfolk.police.uk/advice/assault-abuse-threats/domestic-abuse

See our social media posts @NorfolkPolice under #YouAreNotAlone

Information on domestic abuse and services available can also be found here: https://www.norfolk-pcc.gov.uk/

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